Phone: 01534 726144 Mail: sales@nitelci.com

Thursday, June 29, 2017

  • Terms and Conditions Reference 2009.2 issued Sep 2009


    The following standard terms and conditions are important and should be read
    carefully, if you have any queries please contact Nitel Ltd on 01534 726144.

    1 Definitions

    1. The following definitions shall apply:-

    1.1 “Application Form” means a completed application, proposal or quotation for
    the purchase of Goods and/or Service signed by the Customer and sent to
    the Company.

    1.2 “Company” means Nitel Limited or any associate companies.

    1.3 “Conditions” means these terms and conditions, any relevant Application
    Form and any written amendments, variations or additions thereto.

    1.4 “Contract” means the contract between the Company and the Customer to
    which on any particular occasion these terms and conditions relate.

    1.5 “Customer” means the customer of the Company under this Contract.

    1.6 “Fixed Quotation” means any quotation or proposal provided by the
    Company to the Customer relating to the provision of Goods and/or Service
    where the Price is fixed.

    1.7 “Goods” means the goods or any part thereof to which the Contract relates.

    1.8 “Network” means a telecommunications network as defined in the
    Telecommunications (Jersey) Law 2002.

    1.9 “Network Owner” means the owner of telecommunications network.

    1.10 “Price” means the sum including GST, where applicable, charged by the
    Company and payable by the Customer for the Goods or the provision of a
    Service.

    1.11 “Quotation” means any quotation or proposal provided by the Company to
    the Customer relating to the provision of Goods and/or Service.

    1.12 “Service” means any service that is provided by the Company.

    1.13 “Service Level Agreement” means the agreement that determines the
    responsibilities and duties of each party in respect of the Service.

    1.14 “Software” means any written programs or procedures or rules and
    associated documentation pertaining to the operation of a computer system
    and that are stored in read/write memory.

    1.15 “Special Condition” means only a special condition or term which has been
    agreed in writing by the Company and which is set out in the part of the
    Contract signed on behalf of the Company.

    1.10 “Standard Charges” means the charges normally made by the Company
    from time to time as certified in writing by the Company.

    2 Commencement

    2.1 Unless otherwise expressly agreed in writing or provided for by law or
    regulation, the Contract shall have effect in relation to the provision of
    particular Goods and/or Services on the commencement of the Contract.

    2.2 The Contract shall remain in force and cannot be terminated by the
    Customer unless expressly agreed in writing by the Company.


    3 Goods and Service

    3. Where the Company provides Goods and/or Service to the Customer, the
    Customer will pay the Price on the terms of these Conditions.

    3.2 Goods and/or Service are supplied subject these standard terms and
    conditions. These terms and conditions may be superseded by specific
    terms and conditions that are expressly agreed in writing between the
    parties in the form of a Special Condition and such Special Condition shall
    take precedence.

    3.3 The Company may require the Customer to provide all reasonable cooperation
    and assistance to the Company as may be necessary or
    desirable in order to facilitate the provision of the Goods and/or Service to
    the Customer.

    3.4 The Company shall supply and the Customer shall purchase the Goods
    and/or Service, as principal only, such that no other party shall have any
    rights or obligations, or be entitled to sue or liable to be sued, under the
    Contract.


    4 Telephone Ordering

    4.1 The Company may, at its discretion, accept an order for Goods and/or
    Service on the basis of instructions received from the Customer by
    telephone or verbally.

    4.2 The Company will use its reasonable endeavours to ensure that
    instructions purporting to be from the Customer are indeed from the
    Customer or a person authorised to act on behalf of the Customer and will
    be entitled to accept confirmation during the course of the telephone
    instructions that the person giving the instructions is in fact the Customer or
    is authorised to act on behalf of, and to bind, the proposed Customer
    without being required to carry out any further investigations or make any
    further enquiries.

    4.3 The Customer acknowledges and accepts that it is responsible for ensuring
    that all information provided to the Company when ordering the Goods
    and/or Services by telephone is accurate, complete and not misleading in
    any way whatsoever and the Company shall be entitled to accept that such
    information is accurate, complete and not misleading.

    4.4 Except as provided in clause 15.2 and without prejudice to the generality of
    clause 15.3, the Company accepts no liability whatsoever and howsoever
    arising in respect of the Goods and/or Service or any other additional
    services provided or terminated or any action taken or not taken in reliance
    of telephone instructions received by the Company and the Customer shall
    be responsible for all and any sums payable under these Conditions.


    5 Delivery, Title and Risk

    Delivery

    5.1 Delivery dates for Goods and/or Service are estimates only and the
    Company shall not be responsible for any delays due to causes beyond its
    control.

    5.2 The Company reserves the right to make delivery of Goods and/or Service
    by instalments. In such event these terms and conditions shall apply to
    each and every delivery as though it were the subject of a separate
    Contract.

    5.3 The Customer shall take delivery at the Company’s premises within twenty
    eight days of the Company serving written notice in accordance with clause
    20 to the Customer that the Goods are ready for collection.

    5.4 If the Company agrees to make delivery to the Customer such delivery
    shall be effected to the address of the Customer as shown in the Contract,
    unless otherwise agreed in writing between the parties.

    5.4.1 Delivery shall be deemed to be effected at the time when the Customer
    effects collection from the Company or when delivery is made to the
    address of the Customer. Unless the Customer shall deliver written notice
    to the Company within three days of delivery stating that the Goods are
    damaged or subject to shortage the Customer shall in all respects comply
    with the terms and conditions of the Contract with the carrier (if any) the
    Customer shall be deemed to accept that the Goods have been delivered
    and shall not thereafter make any claim against the Company in respect of
    any such damage or shortage or non delivery.

    5.4.2 Goods supplied in accordance with this Contract cannot be returned without
    the Company’s prior written authorisation. Duly authorised returns shall be
    sent to the Company’s premises at the Customers expense. Additional
    costs may be payable by the Customer if Goods are returned under this
    clause.

    5.4.3 If the Customer fails to effect delivery the Customer shall be in default of
    the Contract in accordance with clause 14.

    Installation

    5.5.1 Where installation is not specified in a Fixed Quotation then installation is
    deemed to have taken place at the time of delivery.

    5.5.2 Where installation is specified in an accepted Quotation, the Customer shall
    test the installation to their satisfaction within a period of twenty one days.
    Such tests will also include validation of all manuals supplied. Any
    grievances with regards to the installation must be made in writing stating
    fully the relevant points within the twenty one day period. If such tests are
    successful or no grievances have been received by the Company, then the
    installation shall be deemed to have been accepted by the Customer.

    5.5.3 The Customer shall prepare and make available the installation site for
    each item of the Goods and/or Service in accordance with the
    specifications previously furnished by the Company including the removal
    of doors and/or widening of entrances or any structural or other similar work
    of any kind and including the provision and use of mechanical handling
    devices if the Goods and/or Service cannot reasonably be handled by
    normal hand trolleys used by the Company. The Customer shall in all such
    respects and otherwise ensure that delivery is capable of being made on
    the intended delivery date as notified by the Company.

    5.5.4 The Company reserves the right to install the Goods and/or Service in
    stages.

    5.5.5 The Customer shall permit the Company to have access to the installation
    site at all reasonable times for the purposes of checking its suitability and
    ultimately for the purposes of delivery and installing the Goods and/or
    Service.

    5.5.6 Following delivery the Company shall carry out the installation but gives no
    warranty as to the time that such installation will take or any inconvenience
    that may thereby be caused to the Customer.

    Terms and Conditions Reference 2009.2 issued Sep 2009
    5.5.7 Unless otherwise agreed in any Special Conditions the obligation of the
    Company to install shall not imply any obligation on the part of the
    Company to train operators in the use of the Goods and/or Service.


    Title

    5.6 Title to any of the Goods shall remain with the Company until such time that
    cleared funds have been received by the Company in respect of the Price
    for the Goods.

    5.6.1 If the Customer shall be in default of any of its obligations under this or any
    other agreement with the Company or if distress or execution shall be
    levied on the Customer’s property or assets or the Customer is unable to
    pay its debts or enters into compulsory or voluntary liquidation (other than
    for the purpose of effecting a reconstruction or amalgamation in such
    manner that the company resulting from such reconstruction or
    amalgamation is a different legal entity and shall agree to be bound by and
    assume the Customer’s obligations hereunto) or is made Bankrupt, or
    compounds with or convenes a meeting of its creditors or has a receiver or
    manager or an administrator or administrative receiver appointed over any
    of its assets or enters into any compulsory arrangement or forms any
    voluntary arrangement or ceases for any reason to carry on business or
    takes or suffers any similar action which in the opinion of the Company
    means that the Customer may be unable to pay its debts as and when they
    fall due then the Company may without notice suspend services and/or
    terminate this agreement. In such case all and any sums due under any
    contract, invoice, rental, credit or other commercial agreement shall
    become immediately due and payable.

    5.6.2 If the customer should sell or otherwise dispose of the Goods to a third
    party at any time before the Company has received cleared funds for full
    payment for the Goods or any part thereof, the Customer shall hold and
    keep the proceeds of sale on trust and/or in a fiduciary capacity for the
    Company, and the said proceeds of sale shall be and remain the property
    of the Company. For the avoidance of doubt the Customer shall place the
    said proceeds of sale in a separate bank account in the name of the
    Company in order to be identifiable as the Company’s property.


    Risk

    5.7 The Goods shall be entirely at the risk of the Customer in all respects from
    the time of delivery and the Customer is responsible at his own cost for the
    insurance against all risks of the Goods.

    5.8 The Customer shall be responsible for the safe storage of the Goods once
    delivered. This includes liability for the Customer and all other persons in
    any way connected with the Goods against all known risks to persons and
    property which might in any way arise out of the Goods or their use.

    6 Acceptance

    6.1 Subject to clause 5.4.1 unless the Customer shall within twenty one days of
    delivery or collection, inspect the Goods and notify the Company, in writing,
    of any defects found, the Goods shall be deemed to have been accepted.

    7 Price and Payment

    7.1 Unless the Customer accepts a Fixed Quotation or unless the part of the
    Contract signed on behalf of the Company states that the price is fixed, the
    Company reserves the right to increase any Price at the date of delivery to
    the Customer.

    7.2 A Price detailed in a Quotation shall remain valid for acceptance for a
    period of 30 days.

    7.3 The Customer shall pay any additional costs and unforeseen charges not
    included in any Quotation or estimate.

    7.4 Unless otherwise expressly agreed the Price does not include installation,
    operator training, travelling or hotel expenses, transport, insurance or any
    additional items identified or requested by the Customer at any time.

    7.5 The Customer will pay the Company for any delivery charges incurred by
    the Company if the Company arranges for delivery of the Goods to any site
    advised by the Customer.

    7.6 The Company shall be entitled to refuse to accept any order, to sell or to
    provide the Goods on credit to any proposed Customer without providing
    any reason.

    7.7 Where credit is granted by the Company, payment shall be made within
    fourteen days of the date of the invoice sent by the Company to the
    Customer. Any invoice for any Goods and/or Service shall thereafter be
    payable in full, and shall become due on demand unless otherwise agreed
    between the Customer and the Company. If payment is agreed in writing to
    be made by instalments and the Customer fails to pay any instalment on its
    due date then the Company shall be entitled to demand immediate
    payment of the unpaid balance (including all and any arrears).

    7.8 No discount or other deductions are allowed unless agreed in writing by the
    Company.

    7.9 The Company will be entitled to charge interest at 1.50% per month or part
    thereof from time-to-time on all overdue accounts.

    7.10 Notwithstanding clause 7.7 the Company shall without prejudice to its other
    rights, have the right by providing written notice to the Customer to demand
    immediate payment of all monies due for any Goods and/or Service
    delivered or provided at whatever time.

    7.11 All invoices for advice, consultancy, systems analysis and design
    undertaken by the Company shall be charged at the prevailing Standard
    Rate unless otherwise agreed in writing by the Company.

    7.12 The Price and/or any additional charges payable under the Contract are
    exclusive of any taxes.

    7.13 Company will where applicable charge the Customer GST in respect of the
    supply of all Goods and/or Services under this Contract and the Customer
    agrees to pay the GST on each and every invoice raised.

    8 Specifications

    8.1 The Company shall ensure that the Goods and/or Service supplied shall
    conform with the Customer specifications set out in the Contract. If the
    specifications as set out are changed after the signing of the Contract, then
    approval in writing by the parties to the Contract is required prior to any
    such changes being implemented. The Company shall be entitled to rely on
    the manufacturers specifications of the Goods and/or Service supplied
    under the Contract and shall be entitled to assume that the Customer shall
    use the Goods and/or Service in accordance with the manufacturers
    recommendations and with other hardware or software which is
    recommended by the Company or the manufacturers as compatible with
    the Goods and/or Service supplied. The Customer agrees that no
    responsibility will attach to the Company if the Goods and/or Service cannot
    meet the Customer’s specifications if the Goods are used with any
    hardware or software not supplied by the Company.

    8.2 In accordance with clause 10.10 the Company does not warrant that any
    Goods and/or Services supplied under this Contract have not been affected
    by any computer virus.

    9 Obligations of Customer

    The Customer shall:

    9.1 Care for and operate any Goods installed or provided as part of the Service
    in accordance with the Company's and manufacturer's instructions provided
    to it in writing and to use such Goods only for a purpose for which it was
    designed;

    9.2 Not tamper with, modify, or interfere with any Goods installed or provided
    as part of the Service or any associated wiring, without the written consent
    of the Company;

    9.3 Comply with the Company’s reasonable requests for assistance in order to
    enable the provision of the Service by the Company;

    9.4 Allow the Company full and convenient access at all reasonable times to
    any Goods and/or Service and/or to the premises of the Customer as
    necessary or desirable in order to enable the provision of the Service by the
    Company;

    9.5 Be responsible for all damage or loss caused to the Company by misuse of
    the Goods and/or Service other than due to the acts or omissions of the
    Company;

    9.6 Not connect any other equipment to any Goods installed or provided as
    part of the Service without first obtaining the written consent of the
    Company. If such connection makes the Company's obligations under the
    Contract more onerous, the Company may at its sole discretion increase
    the Price for any Service provided;

    9.7 Take all reasonable and proper precautions to protect the health and safety
    of the Company's personnel while on the Customer's premises;

    9.8 Promptly advise the Company in writing of any change of billing address,
    contact address or contact number;

    9.9 Provide, if necessary and at their own cost, a suitable power supply,
    connection points and/or earthing point, acceptable to the Company, for
    use with the Service.


    10 Warranty

    10.1 The Company shall not be liable for any costs, claims or damages or
    expenses arising out of any tortuous act or omission or any breach of
    contract or statutory duty calculated by reference to profit, income,
    production or accruals or loss of such profits, income or production or
    accruals or by reference to the accrual of such costs, claims, damages or
    expenses on a time basis.

    10.2 Under no circumstances shall the Company have any liability for normal
    wear and tear or if (other than by the Company) any part of the Goods
    and/or Service is modified or repaired, improperly stored, re-used,
    damaged by accident or neglected or not maintained in accordance with the
    maintenance requirements specified by the Company to the Customer or in
    the manufacturers manuals.

    10.3 The Company warrants, that the Goods will be free from defects in
    materials, workmanship, and design for a period of 12 months from the date
    of purchase or for such other period as may be stipulated by the Company
    Terms and Conditions Reference 2009.2 issued Sep 2009
    at the time of purchase or otherwise agreed in writing, except in the case
    where the Goods supplied by the Company have been purchased by the
    Company from a third party supplier in which case the manufacturer's
    warranty only (if any) will apply

    10.4 This warranty does not apply to defects resulting from improper use or
    improper or inadequate installation, maintenance, actions or modifications
    by unauthorised third parties or the Customer or accidental or wilful
    damage or failing otherwise to deal with the Goods and/or Service
    otherwise than in accordance with the Company's or the manufacturer’s
    instructions.

    10.5 The Company does not give any warranty that the Goods and/or Service
    are fit for any particular purpose and all warranties, conditions, terms,
    undertakings and obligations implied by statute, common law, custom,
    trade, usage, course of dealing or otherwise are excluded to the fullest
    extent permitted by law.

    10.6 Unless otherwise agreed between the Customer and the Company, the
    Company will respond to and deal with fault reports and faults during the
    warranty period provided always that the Company will not deal with fault
    reports and faults arising as a result of Force Majeure.

    10.7 The Company may require the Customer to provide all reasonable cooperation
    and assistance to the Company as may be necessary or
    desirable in order to facilitate the maintenance and/or repair of the Goods
    and/or Service. The Company may require the Customer, in appropriate
    cases, to deliver the Goods and/or Service or part thereof to the Company
    for inspection, testing and/or repair and to collect the same.

    10.8 The Company may, at its sole discretion, offer the Customer the temporary
    loan of Goods if it is required that the Goods are repaired during the
    warranty period in which case the Nitel Rental Agreement terms and
    conditions shall apply to the Goods so loaned.

    10.9 Where the Company visits the Customer’s premises to repair the Goods
    pursuant to any warranty provided under this Contract, the Company will
    charge the Customer for such repair at its standard man-hour rate as
    published from time to time.

    10.10 Whilst reasonable care has been taken to exclude computer viruses, no
    warranty is made that the Goods and/or Service is virus free. The Customer
    shall be responsible to ensure that no virus is introduced to any computer or
    network and shall not hold the Company responsible.


    11 Cabling

    11.1 Where the Contract includes linking the Goods by cables or other means of
    linkage whether on installation of the Goods or otherwise or linking the
    Goods with other hardware, the Customer shall supply the Company, with a
    plan of the building or any part thereof where the work is to be carried out,
    such plan to show all pipes cables wires ducts and the mode of
    construction of the structure of the building that may affect the manner in
    which the cabling is carried out by the Company.

    11.2 The Customer shall permit the Company to have access to the building or
    the part thereof where the work is to be carried out for the purpose of
    inspecting the building and for the purposes of carrying out the work.

    11.3 The Company may carry out the cabling or other works on the date agreed
    between the parties or, if the Company cannot carry out the work on the
    agreed date for reasons beyond the reasonable control of the Company, on
    such other date as the Company determines.

    11.4 The Company shall carry out cabling work using all reasonable care and
    skill and shall be entitled to rely on any plan supplied by the Customer and
    any representations of the Customer concerning the positioning of all pipes
    cables wires ducts and of the mode of construction of the structure of the
    building. The Company shall not be responsible for any damage or loss
    (whether directly or indirectly) caused by damage to the building or any part
    of the structure to it or to any pipes cables wires or ducts or to the
    Customers business.

    11.5 Within a period of twenty one days after the cabling work has been
    completed the Customer shall ensure it is tested. Such test is to include
    validation of all manuals supplied and at the expiration of the period of
    twenty one days it shall be deemed to have been accepted by the
    Customer.

    11.6 Any grievances with regards to the Cabling must be made in writing stating
    fully the relevant points within the test period as set out in clause 11.5.


    12 Telecommunications

    12.1 If the Customer intends to attach the Goods to a Network provided by
    Jersey Telecoms or any other telecommunications provider, the Customer
    shall be responsible for:-

    12.1.1 Where necessary obtaining the consent of the owner of the
    Network for the connection of the Goods to the Network;

    12.1.2 Purchasing and installing all Goods necessary to make the
    said connection to the Network;

    12.1.3 Paying all charges from time to time levied by the owner of
    the Network for connection to the Network; and

    12.1.4 At all times complying with such technical and other
    regulations that the owner of the Network shall impose as a
    condition of connection to the Network.

    13 Copyright, Patents, Trademarks and Intellectual Property Rights

    13.1 The Customer warrants that any specifications or plans which it produces to
    the Company are not in breach of any rights of copyright or design or other
    similar rights in favour of any other party and shall indemnify the Company
    against all liability whatsoever including expenses and legal costs
    reasonably incurred by the Company in respect of any claim which may be
    made against the Company for alleged breach of any such right.

    13.2 Each party shall treat as confidential all information obtained from the other
    pursuant to this Contract and shall not divulge such information to any other
    person (except to such party’s own employees and the Company’s subcontractors
    and then only to those employees and sub-contractors who
    need to know the same) without the other party’s prior written consent.
    Provided that this clause shall not extend to information which was rightfully
    in the possession of such party prior to the commencement of the
    negotiations leading to this contract, which is already public knowledge or
    will become so at a future date, where demanded by a body of government
    status, (otherwise than as a result of a breach of this clause) or which is
    trivial or obvious. Each party shall ensure that its employees are aware of
    and comply with the provisions of this clause. The foregoing obligations as
    to confidentiality shall survive any termination of this Contract.

    13.3 The Customer acknowledges that any and all of the copyright, trade marks,
    and other intellectual property rights used or subsisting in or in connection
    with the Goods and/or Service and any parts thereof are and shall remain
    the sole property of the Company or such other party as may be identified
    therein or thereon and the Customer shall not during or at any time after the
    completion, expiry or termination of the Contract or any other contract if
    applicable to Goods in any way question or dispute the ownership thereof
    by the Company

    13.4 In the event that new inventions, designs or processes evolve in
    performance or as a result of this Contract, the Customer acknowledges
    that the same shall belong to the Company unless otherwise agreed in
    writing by the Company.

    13.5 The Customer shall indemnify the Company fully against all liabilities, costs
    and expenses which the Company may incur as a result of work done in
    accordance with the Customer's specifications involving infringement of any
    copyright or other intellectual property right.


    14 Default of Customer

    14.1 The rights of the Company as set out in these terms and conditions shall
    apply in addition and without prejudice to all rights that the Company may
    have by common law statute or otherwise in respect of any default by the
    Customer.

    14.2 If the Customer fails to take delivery of any part of the Goods at the time or
    place required under the Contract the Company shall have the right (i) to
    charge the Customer with reasonable storage charges until such time as
    delivery is taken and/or (ii) at any time thereafter to give written notice to
    the Customer requiring the Customer to take delivery of the Goods within a
    period of twenty eight days and in the event of the Customer failing to take
    delivery within such period the Company may, by sending further written
    notice to the Customer treat the Contract as having been repudiated by the
    Customer and recover from the Customer all losses damages and costs
    incurred by the Company by virtue of such repudiation.

    14.3 If the Customer fails to pay any monies due under the Contract within sixty
    days of the due date of the invoice the Company shall have the rights (i) to
    treat the Contract as having been repudiated by the Customer on the same
    terms as set out in the above clause and/or (ii) to enter any premises of the
    Customer and recover any part of the Goods which have been delivered to
    the Customer.

    14.4 The Customer will not be able to cancel any accepted orders without the
    Company’s consent in writing and in circumstances which allow the
    Company to cancel orders for Goods and/or Service and any related
    materials made or specifically adapted to the Customer’s requirements.

    14.5 Subject to clause 5.6 and without prejudice to any other right or remedy
    available to the Company, the Company shall be entitled to cancel the
    Contract or suspend further deliveries under the Contract without liability to
    the Customer, and if the Goods have been delivered but not paid for the
    Price shall become immediately due and payable notwithstanding any
    previous agreement or arrangements to the contrary.


    15 Exclusion of Liability

    15.1 The following provisions set out the Company's entire liability (including any
    liability for the acts and omissions of its employees agents and subcontractors)
    to the Customer in respect of any breach of contract, breach of
    warranty, misrepresentation, tortuous act or omission including negligence
    or otherwise arising under or in connection with the supply of Goods or
    Service. The Customer's attention is in particular drawn to these
    provisions.

    15.2 The Company does not exclude or restrict liability for death or personal
    injury resulting from its own negligence.
    Terms and Conditions Reference 2009.2 issued Sep 2009

    15.3 Except to the extent provided in the Service Level Agreement or any other
    document or agreement and except as otherwise expressly agreed in
    writing by the parties (in a Service Level Agreement or otherwise), the
    Company shall not be liable to the Customer or to any other person for any
    loss or damage whatsoever and howsoever caused arising directly or
    indirectly in connection with the supply of the Goods and/or Service except
    as provided in 15.2 above. Whilst the Company will use its reasonable
    endeavours to maintain the quality of the maintenance and repair service
    provided pursuant to the warranty given under 10.1 above and to ensure
    that such services are available at all times, it makes no representation or
    warranty in relation thereto.

    15.4 Without prejudice to the generality of 15.2 or 15.3, the Company shall not
    be liable to the Customer or to any other person for:

    15.4.1. any defect in or poor quality of the Goods and/or Service;

    15.4.2 any loss of profits, business revenue, goodwill or anticipated
    savings, or any type of special, indirect or consequential loss
    (including but not limited to loss or damage to data, Goods
    and/or Service or property even if in the care, custody or
    control of the Company) whether direct, indirect, foreseeable
    or unforeseeable;

    15.4.3. any use of the Goods and/or Service by or activities of the
    Customer, in particular but not limited to any acts which
    under the laws of any jurisdiction infringe any third party's
    intellectual property rights (including the use of any domain
    name), infringe obscenity laws, constitute threats, are in any
    way defamatory or are illegal or give rise to any liability in
    any way.

    15.5. The Company is not responsible for maintaining any insurance cover of any
    nature to cover any loss by the Customer or any other party arising from the
    sale or supply of the Goods and/or Service or otherwise and any such
    insurance cover shall be the responsibility of the Customer.

    15.6 If any exclusion or limitation of liability contained in this clause is invalid and
    the Company becomes liable for any loss or damage, the Customer
    (acknowledging that the Company is not able to evaluate any potential loss
    to the Customer) agrees that the Company's liability shall in any event be
    limited to the Price for any one event or series of events.

    15.7 Each provision of this clause shall operate independently of each other
    provision of this clause.

    15.8 The Customer agrees to indemnify the Company and hold the Company
    harmless in respect of all costs, damages, awards and expenses and
    professional fees of any kind (without limit) arising from or in connection
    with any claim brought against the Company by any third party located in
    any jurisdiction arising from any use of the Goods and/or Service provided
    to the Customer (by either the Customer or any other party) constituting any
    unlawful act or otherwise giving rise to any liability. The Customer shall
    immediately notify the Company in writing of any such claims of which it
    becomes aware. The Customer further agrees to offer all reasonable
    assistance to the Company in defending such claims at the sole expense of
    the Customer.


    16 General

    16.1 These terms and conditions shall apply to all contracts made between the
    Company and the Customer, whether written or oral, and whether expressly
    mentioned or not.

    16.2 These terms and conditions shall apply to the Contract save so far as
    varied by or subject to any Special Condition agreed in writing and signed
    by the Company.

    16.3 The Customer shall have no right to modify cancel or change the delivery
    date applicable to the Contract without the prior written consent of the
    Company.

    16.4 Neither the Contract nor any document forming part of the Contract shall be
    binding on the Company unless it has been accepted by the Company
    under the signature of one of its Directors or other authorised signatory
    save that the Company may at its discretion accept any order placed by the
    Customer by taking any step to fulfil such an order in which case the taking
    of such step shall be deemed to be sufficient acceptance of the order by the
    Company.

    16.5 No quotation or estimate given by the Company shall be deemed to be an
    unconditional offer by the Company unless expressed to be a Fixed
    Quotation and valid until a given date in which case it shall be open to
    acceptance by the Customer but only by written acceptance delivered to
    the Company by such date.

    16.6 The headings appearing in these terms and conditions are for guidance
    only and shall not in any way be deemed to affect or prejudice the
    interpretation or effect thereof save that those which appear under the
    heading “Installation” shall only apply if the Contract provides for installation
    of the Goods by the Company.

    16.7 It is intended that these terms and conditions and any Special Conditions
    shall be reasonable as between the Company and the Customer having
    regard to the nature of the Contract but if at any time any of them is either
    unenforceable or void at law it shall not adversely effect or prejudice the
    remainder of the clauses or the Contract and it shall be deemed to be
    excluded from these terms and conditions and (where possible) to be
    replaced by such other enforceable and valid term or condition as shall be
    as near as may be to the original in both form and effect.

    17 Force Majeure

    17.1 The Company shall not be liable in respect of any breach of the Contract
    due to any cause beyond its reasonable control including (but without
    limitation): act of God, pandemic, inclement weather, lightning, flood or fire;
    industrial action or lockouts; the act or omission of Government, highway
    authorities, or any other competent authority; war or armed conflict, military
    operations, vandalism or riot; the act or omission of any other party and
    national and/or civil emergencies.

    18 Assignment

    18.1 The Customer may not assign the Contract without the prior written consent
    of the Company

    18.2 The Company reserves the right to assign all or part of the Contract to any
    person and / or to sub-contract any of its obligations.

    19 Entire Agreement

    19.1 These Conditions supersede all prior oral or written communications
    regarding the Goods and/or Service and contain the whole agreement
    between the parties relating to the Goods and/or Service unless otherwise
    agreed in writing.

    20 Notices

    20.1 Any notice or other communication required to be given or served for the
    purposes of the Contract except where otherwise provided shall be in
    writing and shall be deemed to have been duly given and served if sent by
    post, facsimile or delivered by hand. Notices shall be deemed received 48
    hours after posting or transmitting.

    20.2 The Customer's address for correspondence shall be the contact address
    as detailed in any Quotation or an address notified to the Company by the
    Customer in writing or the Customer's usual or last known place of abode
    or in the case of a limited company its registered office.

    20.3 The Company’s address for correspondence shall be Nitel House, Coie
    Lane, St Helier, Jersey, JE2 4LW. Notice can also be sent by facsimile with
    confirmation by post or delivery tel 01534 727689.


    21 Severance

    21.1 If any provision of the Contract is held by any competent authority to be
    invalid or unenforceable in whole or in part, the validity of the other
    provisions of the Contract and the remainder of the provisions in question
    shall not be affected.

    22 Law and Jurisdiction

    22.1 The Contract shall be governed by and construed and interpreted in
    accordance with the laws of the Island of Jersey and the parties hereby
    submit to the exclusive jurisdiction of the Royal Court of Jersey.


    23 Data Protection

    23.1 The Company will not without the Customer’s written consent disclose
    information provided to it by the Customer for the purposes of the
    Agreement to anyone other than members of the Nitel group or in order for
    it to be able to provide the Customer with the Service.

    23.2 The Company adheres to strict data protection policies in accordance with
    the Data Protection (Jersey) Law 2005.

    23.3 The Company reserves the right to disclose the name, address, telephone
    and/or facsimile numbers and/or email addresses of the Customer to any
    judicial, law enforcement, regulatory or governmental body or agency
    where required by applicable law or by the Order of a court or other body of
    competent jurisdiction to do so.

Contact Us

Address: Nitel Limited, Nitel House, Coie Lane, St Helier, Jersey, JE2 4LW

Phone: 01534 726144

Web: nitelci.com