Main Features

• All the basic phone functions like caller ID, call forwarding, call hold, call transfer, call waiting, 3-way calling, redial, do not disturb, speed dial and hook flash.

• Extension Dialing

• Using a 2 to 6 digit extension, users can call coworkers within their company regardless of location.

• Calling Line ID

• Offers the capability for the outgoing number to be revealed or blocked by the employee.

• Consultation Hold

• Lets employees put a caller on hold, call a third party, hang up and resume the conversation with the caller. Users can also execute this from the web call manager or toolbar.

• Anonymous Call Rejection

• Enables a user to reject calls from anonymous parties.

• Call Park

• Enables users to hold a call and retrieve it from another station within a group.

• Call Pick Up

• Enables a defined user to answer any ringing line within their pick-up group.

• Find me / Follow me

• Allows users to define call treatments – how incoming calls are routed or forwarded for individuals or groups of inbound callers – ensuring that important calls are not missed. Includes Simultaneous and Sequential Ring (listed below).

• Simultaneous Ring

• Enables users to have incoming calls ring up to ten phone numbers or extensions at the same time, allowing them to handle incoming calls more efficiently.

• Sequential Ring

• Allows users to have up to five phone numbers ring in a specified sequence, so they never miss a call.

• Shared Call Appearance

• Allows users to configure a second device (such as a soft phone) for making and receiving calls with their account when they are away from their desk.

• Remote Office

• Lets users place and receive calls from any phone as if they were in the office, avoiding long distance fees and hotel calling surcharges.

• Call Logs

• Displays records of the user’s most recent incoming, missed, and outgoing calls and allows the user to click-to-dial any number on the logs.

• Voicemail Features

• Voice Messaging

• Voice Messaging allows users to customize their personal greeting. Users can also listen to, forward, delete and save each voice message they receive.

• Voice Message Indication

• A stutter tone indicates a new voicemail message, and a visual indicator on the phone is also provided.

• Voice Message Notification

• Employees can by informed via email when a new voice message arrives.

• Voicemail as Email

• Get voicemails as email attachments. Voicemails are attached in a .wav file. If available, the caller’s name and number are included in the subject line.

• Group Administrator Features

• Authorization Code

• Allows the administrator to set up codes that users must enter before they can place a phone call.

• Dialing Restrictions

• Allows the administrator to set the calling policy for each user, from most restrictive (internal extension dialing only) to least restrictive (domestic long distance, and international dialing).

• Music on Hold

• Allows group administrators to upload an audio file (.wav) into the system for broadcast play to parties on hold.